Payment Methods

PAYMENTS AT NOOKGOOD

Payment Methods

A little clarity before checkout. Explore payment options, find answers to common questions, and get help when you need it.

Choose a familiar way to pay.

Payment options may include the cards and digital wallets below. Check the payment step at checkout for the options available to your order.

Credit & debit cards

Use an eligible card offered at checkout.

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital wallets

Select a wallet when it appears at checkout.

  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment options can vary. The methods displayed at checkout are the ones you can use for your purchase.

How to complete your payment

  1. Review your order

    Check your items, delivery address, shipping method, and the total shown at checkout.

  2. Choose a payment method

    Select an available card or wallet. Follow the on-screen instructions to enter your details or approve the payment with your provider.

  3. Keep your confirmation

    Once your order is confirmed, keep the confirmation email and order number for reference.

Currency & order total

Review the currency and final total displayed at checkout before submitting your order. Check the listed shipping charges, taxes, and any applied discounts.

For questions about currency conversion or fees charged by your card issuer or payment provider, contact them directly.

View Shipping Policy

A little help with payments

Why was my payment declined?

Check that your payment details and billing address are correct, and complete any verification requested by your bank or payment provider. If the payment still does not go through, contact your provider or choose another available method at checkout.

A charge is showing, but I have no order confirmation. What should I do?

Check your spam or junk folder first. If you still cannot find a confirmation, contact us with the email address used at checkout, the transaction date, and the amount. Ask your payment provider whether the transaction is pending or completed before attempting another payment.

Why can’t I see my preferred payment method?

The options shown can depend on the methods enabled for checkout and your browser or device. Choose one of the available options, or contact us if you need help.

How can I check the status of a refund?

Contact us with your order number if you need an update. After a refund is approved and issued, the time it takes to appear can vary by bank or payment provider. Please see our Return Policy for return and refund information.

HERE TO HELP

Have a payment question?

Send us a message with your order number, if available, and a brief description of the issue.

Contact Us β†’support@nookgood.com

Please do not include your full card number, security code, or password in your message.